NHS 111 can help you find the right urgent support
Access NHS 111 online or call 111 for urgent help
You may be referred to a local pharmacy where appropriate
Urgent Medicine Supply
If you have completely run out of a medicine that you take regularly and need an urgent supply, NHS 111 can help you find the most appropriate way to get your medication. This may include directing you to a local pharmacy where appropriate.
Have You Run Out of Your Regular Medicine?
The NHS 111 emergency prescription service is designed to help when you have completely run out of a medicine that you are normally prescribed regularly through a repeat prescription and cannot wait for your usual prescription to be arranged.
How NHS 111 Can Help
NHS 111 will ask you for information about your medication and circumstances and help identify the most appropriate next step. Where suitable, you may be referred to a local community pharmacy to obtain a limited emergency supply of your regular medicine.
Use NHS 111 Online
If you have simply run out of your regularly prescribed medication, you can use the NHS 111 online emergency prescription service. The service will ask questions about your medicine, where you are and when your next dose is due before advising you what to do next.
If You Also Have Symptoms
If you need your medicine urgently and you are also experiencing symptoms or feeling unwell, call NHS 111 rather than using the emergency prescription form online. An NHS 111 adviser can assess what is happening and direct you to the appropriate healthcare service.
It can help to have the name and strength of your medicine available, along with details of how you normally take it and when your next dose is due. NHS 111 will ask relevant questions to determine the most appropriate option for you.
Can a Pharmacy Provide an Emergency Supply?
In certain circumstances, a community pharmacy may be able to provide an emergency supply of a regularly prescribed medicine. This depends on the medicine and your individual circumstances, and a supply cannot always be made. NHS 111 can help direct you to the appropriate service.
What If It Is an Emergency?
NHS 111 is for urgent medical help that is not a life-threatening emergency. If someone is seriously ill or injured and their life may be at risk, call 999.