Ongoing support for your new medicine
No charge for follow-up conversations
A quick, private chat when you need it
New Medicine Service
What This Service Involves
A short while after you’re prescribed certain new medicines, we’ll check in with you, usually by phone or in person, to see how you’re getting on, whether you’ve had any side effects, and whether you’re taking it as intended.
Which Medicines Qualify
This service typically covers medicines for a set of long-term conditions, including certain treatments for blood pressure, diabetes, asthma, and blood-thinning, among others. If you’re not sure whether your new prescription qualifies, just ask us.
Why the Early Weeks Matter So Much
Most problems with a new medicine, whether that’s side effects, confusion about dosing, or simply forgetting to take it, tend to surface in the first few weeks. Catching issues early makes it far more likely you’ll stick with a treatment that’s actually helping you.
What a Follow-Up Conversation Looks Like
It’s a brief, practical chat, how you’re finding the medicine, anything unexpected you’ve noticed, and whether you have questions the original consultation didn’t cover. If something needs addressing, we’ll help sort it or point you back to your GP.
What You Get Out of It
Beyond just reassurance, this often catches small issues, like a side effect that’s actually manageable, or a dosing habit that’s slightly off, before they turn into a reason to stop taking the medicine altogether.
Getting Started
If you’ve recently been prescribed something new and would like a check-in, or want to know if you qualify, contact us directly.